Nova Loyalty Program

Ch 1: Nova Insider

Choice of scent: Seraphic Scrolls: Egyptian Amber and Palo Santo, Elysian Narratives: Citrus Agave and Cashmere Plum, Maris de Novella: Sel de Mar Access to Glamour Nook Tier 1 Birthday Gift Comfort Menu: Topical Numbing Cream, Novella Chiller (cold therapy), Blanket Refreshments: Hot Tea, Spa Water, Coffee, Collagen Bites Wellness Center: 1 light therapy, massage chair, and Halotherapy session per month

Ch 2: Nova Premier

Priority booking for appointments. Complimentary service upgrades on skincare treatments. Tier 2 Birthday Gift Comfort Menu: Same as Tier 1, CBD Oil & Cream, Dental Block Refreshment: Same as Tier 1, plus Sparkling Water, Collagen Beverage, CBD Beverage, Collagen bar, Macaroon. Wellness Center: 1 sauna, light therapy, massage chair, and Halotherapy session per month

Ch 3: Nova Elite

All benefits of the Novas Elite tier. Complimentary service upgrades on select treatments. Early Access to events, limited-edition products and advanced treatments. Participation in Novella’s Novelist Program, which includes workshops, treatment models, and features in promotional materials. A dedicated service representative for personalized appointment and treatment planning—your own Novella-rep. Double-Novas earned when the app is pre-loaded for purchases. Annual VIP event invitation, where ambassadors can bring a guest and enjoy exclusive treatments and product previews. Tier 3 Birthday Gift Comfort Menu: Same As Tier 1, ProNox, Cooling Eye Patches, GABA Chews. Refreshment: Same as Tier 2, Leilo Kava Calming Beverage, Kin Euphorics Beverage, Charcuterie. Wellness Center: 2 Infrared sauna, light therapy, massage chair, and halotherapy sessions per month, option to upgrade to monthly membership